Frequently Asked Questions

Can I adopt/visit my pet?

Yes! Nothing would make us happier than seeing this happen!



Will the pet’s life depend on me?

The pet will get support thanks to you and other users, it won’t be entirely dependent on you.



How does it work?

1. Choose a shelter animal in the US. 2. Send a weekly food bag to your shelter animal by spinning the fortune wheel for free or by making a weekly subscription starting at $1.16. Treat sends the food bag to the shelter with your pet's name on it. 3. Get notified once your pet is adopted. Usually, it takes 2-3 weeks for a pet to get adopted, and if there is a picture available with its new family we will send you as well. After that, immediately get a new pet to help. You'll be able to see the number of all of the pets that you helped and their pictures.



What happens if my shelter animal finds a home?

You'll receive a +1 on lives rescued, and if there is a picture available with it's new family, we will send you as well. After this, immediately get a new pet to help. You'll be able to see the number of all of the pets that you have helped as well as photos of them.



Will my subscription continue after my pet finds a home?

Yes (unless you decide otherwise) and you will get a new pet to virtually rescue.



How simple is it to cancel my subscription?

Simply by clicking here: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en



Who sponsors the free meals?

Actually, it's you - by watching ads on Treat.



Do you send the delivery on a daily basis?

Yes, but at least 120 pounds are needed per delivery (from all of the users who support the shelter).