Frequently Asked Questions

What kind of support does the dog get from it?


Direct support: Meals and medical treatment.




Can I adopt my virtually-adopted dog in real life?


Yes! Nothing would make us happier than seeing this happen!




Can I visit the dog?


During the Covid-19 it is mainly depends on the policy of each animal shelter.




How can I make sure the dog gets my support?


We notify each shelter of the person who sent support to which dog. You can also visit the shelter and they can introduce you to the dog that you support.




What kind of animal shelters do you support?


We support only high-ranking no-kill shelters.




Will the dog’s life depend on me?


The dog will get support thanks to you and other users, it won’t be entirely dependent on you.




What does virtual adoption mean?


The dog gets direct support, such as meals and medical supplies thanks to you. In return Treat sends you updates and insights about the dog, and most importantly, notifies you once the dog gets adopted (and automatically you will get a new dog to virtually adopt).




What happens if my shelter dog is being adopted by someone?


You will receive a virtual badge, and you willl be offered to choose a new dog.




How do I get the updates?


By a weekly email - This is until we will launch on Android and iOS.





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